Highmark Direct Store Services
Whether you're an existing Highmark member, shopping for new coverage, or have general health insurance questions - you've come to the right place. Our licensed Retail Store Associates explain health insurance in easy-to-understand terms so you can feel confident making decisions. Come on in!
Just some of the one-on-one personalized Highmark Direct Store Services include:
- Compare and enroll in a health insurance plan
- Get answers to your health insurance questions
- Personalized support with Medicare eligibility and enrollment
- Pay your monthly premium
- Resolve billing and claim questions
- Locate participating providers, schedule doctor appointments, and transfer medical records
- Discuss if you qualify for any financial assistance
- Request a new member ID card
- Get connected by setting up your myHighmark Plan App
- Use our FREE self-service health evaluation tools to test your body mass index, blood pressure and hearing
Ready to visit?
Stop in, call, or schedule an appointment.
PA Store Hours
Monday - Saturday
9:00AM to 6:00PM
NY Store Hours
Monday - Saturday
9:00AM to 4:00PM
TTY users call 711
Join us for Social Events
Attend a Medicare Seminar
Enroll in a Fitness Class
Join us for Social Events
Take some time out for an engaging Book Club meetup where we discuss some of the latest bestsellers
Attend a Medicare Seminar
New to Medicare? Join us each month to learn the basics and speak with a licensed Medicare advisor
Enroll in a Fitness Class
We offer a variety of exercise classes like gentle yoga that incorporate balance and general fitness