Talk with a Health Insurance Expert

Explore options for Medicare, individuals, and families.

Schedule an Appointment

Our licensed Retail Store Associates are here to help every step along the way. And we explain health insurance in easy-to-understand terms, so you can feel confident making plan decisions. We look forward to speaking with you!

Follow these easy steps to schedule a personalized meeting with a Highmark Direct Store Associate:

1.  Click the Appointment Scheduler button

2. Check your email to confirm your appointment request

3. You will receive a courtesy reminder call as your appointment date approaches


Tip: Visit our FAQs to learn more about preparing for your appointment


You can also schedule an appointment by calling your local Highmark Direct store or have a virtual visit from home.

Ready to visit?

Stop in, call, or schedule an appointment.

PA Store Hours

Monday - Saturday
9:00AM to 6:00PM

NY Store Hours

Monday - Friday
9:00AM to 4:00PM

TTY users call 711

Join us for Social Events

Attend a Medicare Seminar

Enroll in a Fitness Class

Join us for Social Events

Join us for Social Events

Take some time out for an engaging Book Club meetup where we discuss some of the latest bestsellers

Find a book club in a store near you

Attend a Medicare Seminar

Attend a Medicare Seminar

New to Medicare? Join us each month to learn the basics and speak with a licensed Medicare advisor

Find a Medicare Seminar in a store near you

Enroll in a Fitness Class

Enroll in a Fitness Class

We offer a variety of exercise classes like gentle yoga that incorporate balance and general fitness

Find a fitness class in a store near you