Highmark Direct Store Services
Whether you're an existing Highmark member, shopping for new coverage, or have general health insurance questions - you've come to the right place. Our licensed Retail Store Associates explain health insurance in easy-to-understand terms so you can feel confident making decisions. Come on in!
Just some of the one-on-one personalized Highmark Direct Store Services include:
- Compare and enroll in a health insurance plan
- Get answers to your health insurance questions
- Personalized support with Medicare eligibility and enrollment
- Pay your monthly premium
- Resolve billing and claim questions
- Locate participating providers, schedule doctor appointments, and transfer medical records
- Discuss if you qualify for any financial assistance
- Request a new member ID card
- Get connected by setting up your myHighmark Plan App
- Use our FREE self-service health evaluation tools to test your body mass index, blood pressure and hearing
Some services may not be available in all stores.
Ready to visit?
Stop in, call, or schedule an appointment.
PA Store Hours
Monday - Saturday
9:00AM to 6:00PM
NY Store Hours
Monday - Saturday
9:00AM to 4:00PM
TTY users call 711
Schedule an Appointment Store Locations
Join us for Social Events
Attend a Medicare Seminar
Enroll in a Fitness Class
Join us for Social Events
Take some time out for an engaging Book Club meetup where we discuss some of the latest bestsellers
Attend a Medicare Seminar
New to Medicare? Join us each month to learn the basics and speak with a licensed Medicare advisor
Enroll in a Fitness Class
We offer a variety of exercise classes like gentle yoga that incorporate balance and general fitness
